Got a brand new tripp suitcase and cant open the combination lock

The Suitcase Killings


Heys TSA Lock Setup HeysLuggage

Purchased set of 3 Tripp suitcases/hand luggage bags in August 2015 from Debenhams in Birmingham. These have only been used once for our summer holiday but this weekend I used the small hand luggage case and as I went to remove it from the car the handle snapped. No force was used and for a top brand like Tripp I would expect more…

The connection for one of the internal straps has broken, can these be replaced if I take my Tripp suitcase into my nearest Debenhams store in Brighton. I think I've had this suitcase for around 3 years so keen to get it repaired if possible, Thanks…

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Suitcases | Lightweight Suitcases & Luggage | John Lewis

We bought two Tripp suitcases after having a number of cheaper brands which were unsatisfactory. We chose a soft case because a previous hard one had been dented and we thought the five year guarantee would provide some protection against any problems. However after only three years one of the cases split along the seam. When I returned it to the store I was told that this was considered "wear and tear" damage which isn't covered under the guarantee.....but surely a suitcase should be…

I bought 2 Tripp suitcases from Debenhams Nottingham in their Blue Cross sale. First time they where used on a touring holiday of China a handle came away from the case itself deeming it useless. I took the case back to Debenhams Milton Keynes along with the receipt. The assistant never even bothered looking or asking for the receipt just said that colour was no longer available and that we could either have money back or choose another colour. I chose another colour. These suitcases have a 5 year guarantee.